Welcome to NP Toy (naughtypleasures.store). We are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data.
1. What Data Do We Collect?
When you place an order or create an account on our site, we may collect the following information:
- Your Name and Mobile Number
- Delivery Address
- Email Address (if you provide it)
- Device information such as IP Address and Browser type
2. How Is Your Data Used?
We use your data only for these purposes:
- To process and deliver your orders.
- To send you order status updates and OTPs.
- To provide customer support.
- To improve the website experience.
3. Your Rights Under DPDP Act 2023
Under India's Digital Personal Data Protection Act 2023, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Ask us to correct any inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data when it is no longer needed for the purpose for which it was collected.
- Right to Withdraw Consent: Withdraw your consent at any time — it is as easy to withdraw as it is to give. Please note that withdrawing consent may affect our ability to process your order.
- Right to Grievance Redressal: File a complaint with our Grievance Officer regarding the handling of your personal data.
- Right to Nominate: Nominate a representative to manage your personal data after your death or incapacity.
To exercise any of these rights, please email us at support@naughtypleasures.store. We will respond within 7 business days.
4. Consent and Data Collection
We collect your personal data (name, phone number, delivery address) only with your explicit consent at the time of checkout. Your data is used solely to process and deliver your order, provide order updates, and offer customer support.
You may withdraw your consent at any time by contacting us, though this may prevent us from processing or delivering your order. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
5. Data Retention
We retain your order-related personal data for 1 year as required by applicable law. After this period, your personal data is anonymized or securely deleted. Session data (browsing information) is deleted when you close your browser.
6. Data Security
We implement reasonable security safeguards to protect your personal data, including:
- Encryption of data in transit (HTTPS)
- Access controls on our admin panel
- Regular security updates
We are committed to continuously improving our security practices. Please contact us if you have any questions about the safeguards we have in place.
7. Data Breach Notification
In the event of a data breach affecting your personal data, we will notify you within 72 hours via the contact information on file. We will also report the breach to the Data Protection Board of India as required by the DPDP Act 2023.
8. Grievance Officer
If you have any complaints or concerns regarding the handling of your personal data, please contact our Grievance Officer:
- Email: support@naughtypleasures.store
- Response Time: Within 7 business days
- Escalation: You may also file a complaint with the Data Protection Board of India at www.dpbi.gov.in
9. Use of Cookies
Our website uses cookies to remember your preferences and provide you with a smooth shopping experience. You can disable cookies through your browser settings.
10. Third-Party Services
We only share data with third-party services (such as shipping partners) that are necessary to fulfill your order. We do not sell your personal data to any external marketing company.
Questions, Suggestions or Grievances?
If you have any questions about your privacy or wish to exercise your Data Principal rights, please contact our Grievance Officer:
Email: support@naughtypleasures.store
WhatsApp: Chat with Support